Parivahan Sewa Portal: Digital service for various transport-related activities and services

Quick Legal Answer

In India, the Parivahan Sewa Portal is an official online platform launched by the Ministry of Road Transport and Highways to provide digital transport-related services such as driving licence applications, vehicle registration (RC), e-challan payments, and more. It integrates services of RTOs across India into a single system, making processes paperless, transparent, and accessible online.

The process in India usually involves:

• Registering/login on the Parivahan portal
• Selecting the required service (DL, RC, challan, etc.)
• Filling application forms and uploading documents
• Paying applicable fees online
• Tracking application status in real time
• Completing verification or test (if required)
• Receiving digital or physical documents

This portal eliminates the need for multiple RTO visits by offering centralised and efficient online services.

Jurisdiction & Applicability

This guide applies to:

• Citizens across India requiring vehicle or driving licence services
• Vehicle owners, drivers, and transport operators
• Individuals interacting with Regional Transport Offices (RTOs)
• Cases involving online transport-related services

When This Guide Applies

Use this guide if you need to:

• Apply for a driving licence (learner/permanent)
• Register a vehicle or check RC status
• Pay or check e-challan (traffic fines)
• Transfer vehicle ownership or apply for NOC
• Book driving test slots or renew licence
• Access transport services online without visiting RTO

When This Guide Does NOT Apply

This guide does not apply to:

• Services unrelated to transport or RTO functions
• Cases requiring physical inspection or mandatory in-person verification
• State-specific services not integrated with the portal
• Fraudulent or unofficial websites (always use official portal)
• Legal disputes requiring court intervention instead of administrative services

As of January 2024, a staggering 50.78% of the people in the hugely populous nation of India own a vehicle. An effective system for vehicle-related services is required because of the vast number of automobiles in India, as demonstrated by the statistics.

The RTOs nationwide have been digitalized by the Ministry of Road Transport and Highways (MoRTH) for this reason. The Sarathi Parivahan Sewa is a single site via which citizens can access a variety of services, including DLs, RCs, NOCs and more.

As we dispel the myths around the Parivahan portal, this post will be extremely informative if you currently own a car or intend to buy one.

What is Parivahan Sewa

The Ministry of Road Transport and Highways established the Parivahan Sewa as an online platform to offer vehicle-related services. This online portal provides car owners with a centralized platform to access a range of services by combining the data and apps of over 1000 RTOs.

The Parivahan Sewa website seeks to improve efficiency, decrease paperwork and standardize and streamline processes used by different RTOs for vehicle-related services. Citizens can access all services at once thanks to our all-in-one portal!

How to Register on Parivahan Sewa Online Portal

You must first register and create an account in order to use any vehicle-related services on the Parivahan website. It only takes a few easy steps to register on the portal:

• Step 1: Launch the Ministry of Road Transport and Highways website in your browser.
• Step 2: At the top of the page, select the “Register” option.
• Step 3: Enter all of your information on the next screen, including your name, state, email address, mobile number, captcha, etc.
• Step 4: You will receive a confirmation message after completing the registration process.
• Step 5: Click the link that was emailed to you to confirm the email address.
• Step 6: Change your password using the one-time password.
• Step 7: To access your account on the website, enter your email address and password.

Different E-Parivahan Sewa: Services Offered

Vehicle-Related Services

Vehicle Registration	Vehicle Fitness Certificate	Hypothecation Addition
Online RC Verification	Fancy/Choice Number Booking	Vehicle Insurance Renewal
Duplicate RC Issue	E-Challan	Vehicle Inspection Booking
NOC For Vehicle Transfer	Vehicle Ownership Transfer	Dealer Authorisation Certificate
Emission Certificate	Vehicle Fitness Testing	Vahan Green Sewa
Vehicle Tax Payment	Vehicle Puc	Temporary Registration
Vehicle Scrapping	Vehicle Recall	Hypothecation Removal
AITP Authorisation	VLD (Vehicle Location Device Tracking) Maker	Speed Limiting Device Maker (SLD)

Parivahan Sewa Driving Licence Related Services

Permanent driving licence application	Learner’s licence application	International driving licence permit
Endorsement of licence for new categories	Renewal of driving licence	Duplicate licence issue
DL test slot booking	Address change in DL	Driving licence renewal fee payment
DL status check	Driving licence history print	DL medical certificate upload
Driving licence surrender	Driving licence correction	DL appointment
DL test result check	DL biometric detail capture	DL improvement test booking
DL slot booking for test/retest	DL issue tracking	DL renewal
Trade Certificate	CNG Maker	National Permit Authorisation

Acts, Regulations and Guidelines on the Parivahan Website

1988’s Motor Vehicles Act

The main law outlining all of India’s motor vehicle laws and regulations, including those pertaining to driver’s licenses, safety standards, road traffic laws and vehicle registration, is the Motor Vehicles Act 1988.

The Road Carriage Act and Regulations

Controlling the movement of commodities by road is the main goal of the Carriage By Road Act and Rules. In order to guarantee equitable transactions, the Act specifies the obligations of the various parties, including the consignor, consignee, carriers, etc.

1989 Central Motor Vehicles Rules

This set of regulations was created in accordance with the Motor Vehicles Act to aid in its implementation. It includes rules pertaining to licenses, permits, fitness and vehicle registration, among other things.

The Central Road Fund Act and Regulations

To create a fund for the upkeep and expansion of India’s national highways, roads, bridges and other road infrastructure, the Central Road Fund Act and Rules were created.

Motor Vehicles (Amendment Act, 2019) No. 51

This Act includes the most recent revisions to the Motor Vehicles Act that address issues like as increased traffic penalties, improved road safety and the nation’s licensing system. 

Policy for the Archiving and Retention of Transactional Data

The framework for the preservation, retention and retrieval of important vehicle-related data is described in this policy. Motor vehicle data must be kept for a certain amount of time in accordance with the regulations.

Types of Permits of Parivahan Sewa 

You may easily apply for and learn more about different permits by using the Parivahan portal. You can apply for the following types of permits:

• Goods Carrier Permit
• National Permits
• Counter Signatures of Goods Carrier Permits
• Passenger Vehicle Permits-Auto rickshaws, maxi cabs, eco-friendly sewa, etc.
• Stage Carrier Permit
• Temporary Permit
• All India Tourist Permit, etc.

Different Services Using the Parivahan Portal to Avail

Tax Payment 

• Visit the Parivahan website’s home page.
• Go to “Online Services” and select “Check Post Tax.”
• Select “Tax Payment” on the following page.
• Click “Go” after selecting the service name from the list of possibilities.
• “Border Tax Payment” will appear on the following page. Enter the VIN of the car. Next, click “Get Details.”
• Provide the information as required.
• Next, select either “Pay Tax” or “Calculate Tax.”
• Click “Continue” after choosing the payment processor and following the link to the payment page.
• You can print and save the receipt you receive after making the payment.

Paying Challan and Fines Online

• Go to the Parivahan page at E-Challan https://echallan.parivahan.gov.in/.
• Select the option to “Check Online Services.”
• Next, select “Check Challan Status” from the list of choices.
• Put in the required information. Next, select “Get Details.”
• The page will display the E-challan status.
• Under the payment option, select “Pay Now.”
• Make use of the payment method of your choice.
• A text message confirming receipt of your application will be sent to you.

Applying for Driving Licence

• Visit the website of Parivahan Sewa.
• Choose your state.
• Choose “New Driving Licence” from the “Driving Licence” option.
• Enter the learner’s birthdate and license number.
• Provide the required information on the application form.
• Press the “Next” button.
• Make an appointment at the RTO and pay the fees.
• Bring the paperwork and payment receipt to the RTO.

Documents Needed to Apply for a Driver’s License

• Proof of age, such as a PAN card, passport or birth certificate, etc.
• Proof of current address, like a rental agreement.
• Proof of permanent address: voter ID, passport, Aadhar card, etc.
• Application form
• A passport-sized photo.
• Receipt of fee payment
• Forms 1 and 1A for medical certificates (if you are above 40).

Applying for Registration Certificate

• Go to the homepage of Parivahan Sewa.
• Choose “Vehicle-Related Services” from the “Online Services” menu.
• Using the dropdown menu, choose the State.
• Click on the “Apply for New Registration” link on the Vahan Citizen Service page.
• Click “for temporary registered issued vehicles” after that.
• Click “Proceed” after entering the temporary registration number.
• Fill out form 20 according to the guidelines.
• Upload the required files to the site.
• Take a printout of the receipt after paying the fees.
• Schedule a time to visit the RTO.
• Bring the vehicle and the payment receipt to the RTO on the appointed day.
• The officer will acknowledge you following a satisfactory inspection.
• The smart card or registration certificate will be delivered to the registered address.

Documents Required for RC

• Filled and signed form 20.
• Sales certificate or form 21, issued by the vehicle dealer
• Copy of PAN card.
• Form 22 and Form 22A.
• Vehicle insurance policy.
• Address proof
• Passport-size photograph.
• Vehicle invoice copy.
• Other documents as necessary.

Traffic e-Challan Fines and Penalties

This would include traffic infractions like driving without a license, pollution certificates and road permits. Please note that most of the categories have different starting and subsequent fine amounts. Higher fines, however, can follow repeated infractions. Details are provided below: 

Traffic Violation	Challan Amount (Rs)
Driving Under Intoxication	First Offense: Rs. 10,000 and/or 6 months in prison Second Offense: Rs. 15,000 and/or 2 years in prison
Overloading Pillion Riders	Rs. 2,000 fine + disqualification of license and/or community service for 3 months
Over Speeding Vehicle	Rs. 1,000 for LMV, Rs. 2,000 for MMV
Driving Dangerously	Rs. 1,000 – Rs. 5,000, seizure of license and/or 6 months – 1 year in prison
Driving Without License	Rs. 5,000 and/or community service
Driving Without Valid Insurance	First Offense: Rs. 2,000 and/or 3 months in prison, community service Second Offense: Rs. 4,000
Signal Jumping	Rs. 1,000 – Rs. 5,000, license seizure and/or 6 months – 1 year in prison
Two-Wheeler Rider Without Helmet	Rs. 1,000 + license scrapping for 3 months
Riding Without Permit	Up to Rs. 10,000
Driving Without A Valid Driving License	Rs. 5,000 and/or community service
Unauthorized Driving Of A Vehicle	Rs. 5,000 and/or community service
Not Carrying Necessary Documents While Driving	Rs. 500
Traveling Without Ticket	Rs. 500
Driving Despite Disqualification	Rs. 10,000
Violating Licensing Conditions	Rs. 25,000 to Rs. 1 lakh
Driving Without a Valid Vehicle Fitness Certificate	Rs. 2,000 – Rs. 5,000
Driving Vehicle Without Registration Certificate	Rs. 2,000
Rules Of Road Regulation Violation	Rs. 500
Driving Below 18 Years Of Age	Rs. 25,000 with 3 years of imprisonment of guardian or owner
Not Obeying Orders Of The Authorities	Rs. 2,000
Oversized Vehicles	Rs. 5,000 – Rs. 10,000 and/or community service
Driving Without Fastening The Seat Belts	Rs. 1,000
Negligent Driving	Rs. 1,000
Racing Vehicle On Public Roads	Rs. 5,000
Not Making Way For Emergency Vehicles	Rs. 10,000
Stopping At Pedestrian From Crossing Or Zebra Cross	Rs. 100
Violating The Yellow Line	Rs. 100
Displaying ‘Applied For’ In Driving License Plate	Rs. 4,500
Improper Use Of Headlights And/Or Tail Lights While Driving	Rs. 100
Signal Jumping	Rs. 100
Over Speeding	Up to Rs. 1,000
Driving Under the Influence Of Alcohol And/Or Drugs	Rs. 10,000
Use Of Mobile Phone While Driving	Rs. 1,000
Use Of Horn In Silence Zone	Rs. 100
Driving Without a Valid Number Plate	Rs. 100
Using Obstruction To Other Vehicles And People	Rs. 100
Parking In ‘No Parking’ Zone	Rs. 100
Parking On Any Pedestrian Crossing	Rs. 100
Parking The Vehicle On Walkways	Rs. 100

The Parivahan Sewa portal allows you to check pending traffic challans. If you’re unsure about how to pay them, visit our e-challan payment tutorial for a detailed guide on how to pay online.

Traffic challan & violation related to driving

Traffic Violations	Fine in Delhi	Fine in Maharashtra	Fine in Tamil Nadu	Fine in Uttar Pradesh
Driving under the influence/ Drunken Driving	Challan in court (amount subject to court discretion)	₹10,000 (and/or imprisonment for up to 6 months)	₹10,000 (and/or imprisonment for up to 6 months)	₹10,000 (and/or imprisonment for up to 6 months)
Driving Dangerously	Challan in court (amount subject to court discretion)	₹5,000 on first offence (non-compoundable second time onwards)	₹1,000	₹5,000
Driving against the authorized flow of traffic/Wrong side driving	Challan in court (amount subject to court discretion)	₹500-1,000	₹500	₹500-1,000
Wrong Passing or Overtaking other Vehicles	Challan in court (amount subject to court discretion)	₹500-1,000	₹500	₹1000
Driving without Helmet (Rider/Pillion Rider)	₹1,000	₹500, plus disqualification for holding of driving licence for 3 months	₹1,000	₹1,000
Disobeying police order or directions	₹2,000	₹750	₹2,000	₹2,000
Helmet without strap or strap not tied	₹1,000	–	–	up to ₹1,000
Defective helmet (not confirming BIS)	₹1,000	₹500, plus disqualification for holding of driving licence for 3 months	₹1,000	up to ₹1,000
Driving without horn	₹500	–	–	₹1,000
Not giving way to an emergency vehicle	₹10,000	₹10,000	₹10,000	₹10,000
Driving in NMV lanes/No entry/One-way roads	₹20,000	₹200	₹2000-₹5000	₹2000-₹5000
Driving/Parking on Footpath/Cycle Track	Challan in court (amount subject to court discretion)	up to ₹2,000	₹300-₹600	up to ₹500

Traffic violations, such as ignoring traffic signs and lines, can carry little penalties, but if they are not addressed, they can have major consequences. Details are given below:

Traffic Violations	Fine in Delhi	Fine in Maharashtra	Fine in Tamil Nadu	Fine in Uttar Pradesh
Violation of Stop Sign	Challan in court (amount subject to court discretion)	₹500	₹1000	₹300-₹600
Violation of Stop Line	₹500	₹500	–	₹300-₹600
Violation of Mandatory Signs (One Way, No Right Turn)	₹500	₹500	₹500	₹100
Violation of Yellow Line	₹500	–	–	₹100

What is mParivahan App

The mParivahan app was released to further streamline and improve citizen convenience. All of the services related to vehicles can be accessed through the app. The National Informatics Centre (NIC) created the app, which is available for download on the PlayStore. These are a few of the mParivahan app’s features and advantages.

E Parivahan Contact Details

Query	Contact Details
E-challan-related queries	helpdesk-echallan@gov.in
mParivahan-related queries	helpdesk-mparivahan@gov.in
Vehicle tax, RC, permit, dealer, fancy, etc.	helpdesk-vahan@gov.in
Driving licence, learner’s licence	helpdesk-sarathi@gov.in
Contact Number	+91-120-4925505

Citations

1. Parivahan Sewa Portal
2. Roads & Road transport

Disclaimer: The information provided in this article is for general informational purposes only and does not constitute legal advice. Laws, procedures, fees, and timelines may vary depending on the state and individual circumstances. For advice specific to your situation, please consult a qualified legal professional.