Return, Refund & Exchange Policy


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Refund policy outlines the terms and conditions for getting refunds for purchased goods and services. A customer might be unsatisfied with the purc ...

Return, Refund & Exchange Policy: We help you build a loyal customer base by offering a customer-friendly purchase experience.

Effortless Draft Creation: Create your own customized policy draft effortlessly by answering a few simple questions, saving you time and effort.

Convenient Draft Completion: Save your inputs and complete your draft later at your convenience, ensuring a flexible and user-friendly experience.

We offer top-notch Commercial Terms Refund Policy drafting services at competitive rates, creating a win-win situation for your business and your budget. Pricing Starts at ₹ 499 View Price Options

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How to get a Return, Refund & Exchange Policy drafted

  • Select Document

    Choose your required Document

  • Schedule Call with the Lawyer

    Schedule Call and discuss with the Lawyer your Document requirements

  • Get your Agreement Draft

    Lawyer will deliver customized draft of the Document as per your requirement

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Select Document

Choose your required Document

Arrow pointing to next blockArrow pointing to next block

Schedule Call with the Lawyer

Schedule Call and discuss with the Lawyer your Document requirements

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Get your Agreement Draft

Lawyer will deliver customized draft of the Document as per your requirement

Contents of Return, Refund & Exchange Policy

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    How to return the item

    This clause tells customers what methods are available for return of items. It keeps the customer well informed about the return and refund.

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    Timeline for refund

    This clause tells customers how long they have to return items. It provides a clear timeline to the client to return the item and initiate refund.

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    Method of refund

    This clause provides the timeline of refund. It gives the customer an idea about how long it will take to initiate a refund.

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    Return condition

    This clause informs the customer about the condition in which the item can be returned. An item has to be returned with receipt in original packaging without any damage.

Benefits of Commercial Terms & Refund Policy

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    A customer friendly return policy helps gain the trust of the customer as it provides assurance about the quality of products.

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    A clearly defined refund policy helps prevent unnecessary losses and inconvenience to the company.


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    Dedicated Lawyer Available

    60 Minutes of Talk time with the Lawyer for discussing requirements and changes in the draft

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    First Draft within 3 Days

    First draft of the Document will be delivered within a maximum of 3 working days

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    Finalize Document

    2 Iterations per Document allowed to incorporate your suggestions/changes

Frequently asked Questions

What are commercial terms?


Commercial terms define terms like delivery term, Product price, quantity and description of Products, and duration.

What are Consumer Rights?


Consumer Rights protect the buyers of goods and services against unfair, illegal practices. It ensures to safeguard the Rights and Interests of consumers.

I have Refund Policy; how can I get it reviewed by a Lawyer?


ezyLegal can help you get your Refund Policy reviewed and provide you with the right legal guidance. You can upload your document and schedule your Consultation with an ezyLegal Lawyer.

What is the process of getting the Agreement drafted from ezyLegal?


ezyLegal offers Standard and Customized Document drafts. If you chose the Customized Document option, your call will be scheduled with a Lawyer to whom you can explain your specific requirements. The first draft will be delivered within 2 working days and then you would be allowed 2 iterations to make changes in the draft.

How will the Document be delivered to me?


The Document when ready will be available on the ezyLegal website ( in your secured Account. You will be notified on email and WhatsApp whenever a new version of the Document is uploaded. You can Log-in and View or Download the document.
Copy of the documents delivered by ezyLegal will always be available in your ezyLegal account forever.

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Get legal contracts drafted from expert corporate lawyers. Agreement drafts are delivered within a maximum of 2 days

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  • Rajiv Shah

    The lawyer I spoke to advised me to add an Indemnity clause to the agreement for my own good. The agreement was reviewed and advised so well. I want to thank their customer support team too who helped get this done seamlessly.
  • Rohini Gupta

    The document review service is so easy to use. I recommend their registration services too.
  • Ritesh Tiwari

    The Lawyer heard my requirements patiently. She was soft spoken and explained everything to me regarding the agreement draft that I wanted to finalise before signing.
  • Shashank Taneja

    The agreement was drafted the way I specified. They provided me updates on email and my WhatsApp. I am happy to recommend this service to anybody who needs it.
  • Ankur Patel

    I am quite happy with the Document Consultation service. The Lawyer was professional and knew such minute details about the agreement. Advice helped me get a few changes done in the Agreement.

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