Consumer Complaint Against Insurance Company
5000+ Documents delivered
Trusted By 1000+ Businesses
If your insurance company has delayed your claim, unfairly rejected it or mis-sold a policy, you have the right to ...
Specialized in Insurance Disputes – Expertise in handling claim delays, rejections and mis-selling cases.
End-to-End Assistance – From drafting complaints to representation before Consumer Commissions.
Affordable & Transparent Fees – Clear pricing with no hidden charges.
Quick & Hassle-Free Process – Online consultation and filing without lengthy paperwork.
2,000+ ezyLegal verified experts
Senior Corporate Lawyers with 15+ years of experience
Google Reviews
4 / 5 | 250+ Reviews
100% Satisfaction Guaranteed
Dedicated Lawyer Available
Fastest Delivery, Lowest Price
Consult with an Expert
If you have questions regarding our products, speak to our team of Legal Experts.
How to file a Consumer Complaint Against Insurance Company
![]()
Share Your Details & Documents
Upload the required documents securely through our platform.
![]()
Connect With a Legal Expert
Schedule a quick call with a dedicated case manager for guidance.
![]()
We Draft & File Your Complaint
Our team prepares the application and files it with the concerned Consumer Commission.
![]()
Get Regular Updates & Final Documents
Receive timely updates and the filed complaint copy right in your inbox.
Share Your Details & Documents
Upload the required documents securely through our platform.
Connect With a Legal Expert
Schedule a quick call with a dedicated case manager for guidance.
We Draft & File Your Complaint
Our team prepares the application and files it with the concerned Consumer Commission.
Get Regular Updates & Final Documents
Receive timely updates and the filed complaint copy right in your inbox.
Importance of Consumer Complaint Against Insurance Company
Protects Your Rights
Ensures that insurers cannot deny or delay rightful claims unfairly.
Promotes Accountability
Holds insurance companies responsible for mis-selling or poor service.
Ensures Fair Compensation
Helps you recover claim amounts and compensation for harassment or loss.
Creates Awareness
Educates other policyholders about their rights against unfair practices.
Improves Industry Standards
Pushes insurers to provide better, transparent and timely services.
Benefits of Filing a Consumer Complaint Against Insurance Company
Expert Legal Support
Handled by professionals experienced in insurance disputes.
Time-Saving & Hassle-Free
We manage the entire process end-to-end.
Higher Success Rate
Well-drafted complaints improve chances of favorable outcomes.
Affordable & Transparent Pricing
No hidden charges, clear process.
Regular Updates
Stay informed about every stage of your complaint.
Required Documents for Consumer Complaint Against Insurance Company
Insurance Policy Document
Proof of your coverage, terms and conditions.
Claim Application
Copy of the claim you submitted to the insurer.
Claim Rejection Letter / Communication
Written reason given by the insurer for denial or delay.
Correspondence & Emails
Evidence of all communications with the insurance company.
Proof of Premium Payments
Receipts or bank statements showing timely payments.
Medical Reports / Bills / FIR
Supporting documents for health, accident or loss-related claims.
ID Proof & Address Proof
Verification of the complainant’s identity and residence.
Supporting Evidence
Any other documents that strengthen your case.
Registration Process
1
Share Your Case & Upload Documents
2
Consult with a Legal Expert
3
Drafting & Filing the Complaint
4
Regular Updates on Progress
5
Resolution & Delivery of Documents
Deliverables
Drafted Consumer Complaint
Professionally prepared complaint as per legal requirements.
Filing with Consumer Commission
Submission of complaint to the appropriate forum.
Acknowledgement/Copy of Filed Complaint
Official proof of filing for your records.
Legal Guidance & Case Updates
Continuous support and regular status updates.
Assistance Till Resolution
End-to-end service until your case is concluded.
Frequently asked Questions
How do I file a consumer complaint against an insurance company in India?
File a written complaint with the District, State or National Consumer Commission based on your claim amount or use ezyLegal for end-to-end drafting and filing.
Can I file a complaint online against an insurance company?
Yes, file online via the E-Daakhil portal or let ezyLegal handle digital drafting and filing for you.
What are common reasons to file a complaint against an insurance company?
Claim delays, unfair rejections, mis-selling of policies, non-disclosure of terms or poor service.
Should I contact IRDAI or the Ombudsman before Consumer Commission?
Yes, approach the insurer’s Grievance Redressal Officer, then IRDAI or Ombudsman for claims up to ₹50 lakh, it’s free and faster.
What documents are needed to file a consumer complaint?
Insurance policy, claim application, rejection letter, premium payment proof, correspondence, medical/FIR reports (if applicable) and ID/address proof.
How long does it take to resolve an insurance complaint?
Ombudsman cases typically take 3-6 months; Consumer Commission cases may take 6-18 months, depending on complexity.
What are the fees for filing a consumer complaint?
Consumer Commission fees range from ₹0-₹500 based on claim value; ezyLegal’s service fees are transparent with no hidden charges.
What compensation can I claim from an insurance company?
Claim the insurance amount, interest on delays and compensation for harassment or financial loss.
Can I file a complaint for mis-selling of insurance policies?
Yes, file for misleading policy terms or benefits to seek refunds or compensation.
Who can file a consumer complaint against an insurance company?
Any policyholder, nominee or legal heir facing unfair claim denials or delays can file.
What if my health insurance claim is denied for a pre-existing illness?
File a complaint if the denial seems unfair; provide medical records to prove coverage eligibility.
Why use ezyLegal for my insurance complaint?
Save time with expert drafting, online filing, regular updates and a higher success rate, all at transparent prices.
Is the Insurance Ombudsman free and when should I use it?
Yes, it’s free for claims up to ₹50 lakh; use it before Consumer Commission if the insurer rejects your claim.
Can I complain against major insurance companies like LIC or HDFC Life?
Yes, complaints can be filed against any insurer, including LIC, HDFC Life or others, for unfair practices.
Why Choose Us
Reliable & Trusted
Over 3,000 five star reviews from our customers
Fast & Easy
Get legal contracts drafted from expert corporate lawyers. Agreement drafts are delivered within a maximum of 2 days
Secure & Confidential
Documents and information are always kept private. Information shared with the lawyer are 100% confidential.
Reviews
4.8
Still have Questions?
Ask ezyLegal Expert
If you have any questions related to the product, Chat with an EzyLegal expert
Call our Agent at +91-85 8888 7480
Monday - Saturday: 9AM - 9PM
Sunday: 9AM - 2PM
contact@ezylegal.in
+91-85 8888 7480