Consumer Complaint Against Airlines & Travel Companies

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Experiencing flight cancellations, refund delays or poor service from airlines or travel companies? Our legal exper ...

Fast & Hassle-Free Filing – Expert guidance to file complaints quickly without paperwork stress.

Maximize Your Compensation – Help claim full refunds, delays or service-related compensation.

Expert Legal Support – Specialized in consumer rights under Indian law for airlines & travel services.

End-to-End Assistance – From filing to resolution, we handle the entire complaint process for you.

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How to file a Consumer Complaint Against Airlines & Travel Companies

  • Upload Your Documents

    Share your flight tickets, booking details and any related documents securely.

  • Talk to Our Expert

    Schedule a call with our legal expert to review your case.

  • We File Your Complaint

    We prepare and submit your application to the relevant government department on your behalf.

  • Receive Updates & Documents

    Track progress and get all necessary documents delivered directly to you.

Upload Your Documents
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Upload Your Documents

Share your flight tickets, booking details and any related documents securely.

Talk to Our Expert
Arrow pointing to next blockArrow pointing to next block

Talk to Our Expert

Schedule a call with our legal expert to review your case.

We File Your Complaint
Arrow pointing to next blockArrow pointing to next block

We File Your Complaint

We prepare and submit your application to the relevant government department on your behalf.

Receive Updates & Documents

Receive Updates & Documents

Track progress and get all necessary documents delivered directly to you.

Importance of Consumer Complaint Against Airlines & Travel Companies

  • Protects Your Rights

    Protects Your Rights

    Ensures airlines and travel companies are held accountable for delays, cancellations or poor service.

  • Claim Refunds & Compensation

    Claim Refunds & Compensation

    Helps recover money for cancelled flights, denied services or inconvenience caused.

  • Encourage Better Service

    Encourage Better Service

    Encourages businesses to follow fair trade practices and honour warranties.

  • Legal Recognition

    Legal Recognition

    Provides a formal channel under Indian consumer law to resolve disputes.

  • Peace of Mind

    Peace of Mind

    Offers professional support, reducing stress and ensuring your complaint is handled correctly.

Benefits of Filing a Consumer Complaint Against Airlines & Travel Companies

  • Expert Legal Support

    Expert Legal Support

    Our team ensures your complaint is accurate and strong under Indian consumer law.

  • Hassle-Free Process

    Hassle-Free Process

    We handle all paperwork and submissions, saving you time and effort.

  • Maximize Your Refund & Compensation

    Maximize Your Refund & Compensation

    Professional support helps you claim the full amount you’re entitled to.

  • Dedicated Support

    Dedicated Support

    Stay informed with real-time updates on your complaint.

  • Fast & Transparent Updates

    Fast & Transparent Updates

    We handle documentation, applications and follow-ups for you.

Required Documents for Consumer Complaint Against Airlines & Travel Companies

  • Flight Travel Tickets & Booking Details

    Flight/Travel Tickets & Booking Details

    E-tickets, boarding passes or travel invoices.

  • Payment Proof

    Payment Proof

    Receipts, credit/debit card statements or payment confirmations.

  • Correspondence Records

    Correspondence Records

    Emails, chat messages or complaint references with the airline/travel company.

  • Cancellation or Delay Proof

    Cancellation or Delay Proof

    Notices, screenshots or official communication regarding flight/travel issues.

  • Identity Proof

    Identity Proof

    Government-issued ID (Aadhar, PAN, Passport, etc.) of the complainant.

  • Any Additional Supporting Documents

    Any Additional Supporting Documents

    Photos, videos or any other evidence of poor service or inconvenience.

Registration Process

  • 1

    Upload Your Documents

  • 2

    Connect With Your Dedicated Agent

  • 3

    Complaint Filing

  • 4

    Track Progress & Receive Documents

Deliverables

  • Filed Consumer Complaint

    Filed Consumer Complaint

    Official submission of your consumer complaint to the relevant government department.

  • Acknowledgement Receipt

    Acknowledgement Receipt

    Proof that your complaint has been successfully filed.

  • Regular Case Updates

    Regular Case Updates

    Notifications on status and progress of your complaint.

  • Legal Guidance

    Final Resolution Documents

    Copies of any decisions orders or compensation received.

  • Expert Guidance & Support

    Expert Guidance & Support

    Assistance from our legal team throughout the complaint process.

Frequently asked Questions

What is a consumer complaint against airlines or travel companies?

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It’s a legal action filed for issues like flight cancellations, refund delays, poor service or unfair practices under Indian consumer law.

How can I file a consumer complaint against an airline or travel company in India?

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File via AirSewa, airline/travel company’s grievance officer or Consumer Forum or use ezyLegal for expert filing.

What documents are needed for a consumer complaint against an airline or travel company?

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Flight tickets, booking details, payment proof, correspondence records, cancellation/delay proof and identity proof.

How long does it take to resolve a complaint against an airline or travel company?

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AirSewa complaints take 15-30 days; Consumer Forum cases take 3-6 months, depending on complexity.

Can I get a refund or compensation for a cancelled or delayed flight?

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Yes, claim refunds or compensation for cancellations, delays or poor service via AirSewa or Consumer Forum.

What are the benefits of using ezyLegal for airline or travel complaints?

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Get expert guidance, hassle-free filing, maximum compensation and transparent updates until resolution.

Who can file a consumer complaint against airlines or travel companies?

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Any passenger or customer facing cancellations, refund delays or unfair practices by airlines/travel companies.

Can I file a complaint online without visiting a consumer court?

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Yes, file via AirSewa or ezyLegal’s online platform for a hassle-free process.

What types of compensation can I claim from airlines or travel companies?

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Refunds, delay compensation, denied boarding compensation or damages for poor service.

How does ezyLegal simplify the consumer complaint process?

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We handle document upload, expert consultation, filing and updates, ensuring a fast, stress-free process.

Can I complain about denied boarding or lost baggage?

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Yes, file with AirSewa or Consumer Forum with proof (e.g., boarding pass, baggage claim) for compensation.

Can I file against airlines like IndiGo or travel companies like MakeMyTrip?

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Yes, complaints can target any airline or travel company for unfair practices or service issues.

Should I use AirSewa before Consumer Forum?

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Yes, try AirSewa or the airline’s grievance officer first—it’s free and resolves issues in 15-30 days.

What if AirSewa doesn’t resolve my complaint?

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Escalate to Consumer Forum with ezyLegal’s expert assistance.

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